FAQ / Shipping / Refunds
- what are your stickers made of?
- Vinyl! All my stickers are printed on vinyl and then either sprayed with a UV protectant or covered with a scratch resistant coating. This makes the stickers waterproof and long lasting, so you can truly stick them anywhere!
- Can I put my mug in the dishwasher?
- NO!!! please carefully hand wash the mugs - the design is screen printed. I cannot guarantee the longevity of the design should you choose to brave the dish washer.
- Do you have a size chart?
- yes! On every shirt listing there should be a size chart that corresponds with the shirt that was used. Each shirt unless noted is a UNISEX style.
- Do you do everything yourself?
- I design everything unless noted, I ship everything, maintain the website and social media profiles and source my products myself! As far as production goes, I design everything and send it off to be printed elsewhere with the exception of a few sticker designs, prints, and cards I print myself in house.
- How long does it take until my order ships?
- Please allow 3-5 business days until I can ship your order, I work a full time job besides this one. But I will always take the time to make sure each and every package is assembled with love and care before being shipped off. All packages will be shipped via USPS.
- How do you think of your designs?
- My mind is a wild magical place, where anything can and does happen. My designs are one of kind because I’m one of a kind.
1. Can I return an order?
2. I do not accept returns however if you are unhappy with your order please let me know and I will do everything I can to make it right.
I Love hearing from my fans so make sure you follow me on instagram @faerie.cute and facebook!
Everything you see is designed by me!